Sky MINI SD501 Wireless Connector

Product Information

Today, we have millions of users a month from around the world, and assess more than 1,000 products a year. For example, connecting my Sky Q Silver box by Ethernet more than doubled download speeds over having the box connected via wireless. Change the channel used by the 5GHz network; as Sky Q defaults to using Channel 36, anything but this is a good choice. It also allows you to remotely control your Sky box through the Sky Go app, providing flexibility and convenience for managing your entertainment setup.

fix Sky Q connectivity problems | Expert Reviews How to fix Sky Q connectivity problems | Expert Reviews

So, the easiest option is to go to Settings, Network, Setup and select the Reset option and then select Confirm. Setting up a Mini Box is relatively simple, though you will need to have your existing Sky Q box or router close by. Now, on the nearest Sky Q device that’s correctly configured (the main box or the Booster, most likely), press and hold the WPS button (far right) until the Amber light flashes. This allows your Sky box to access the internet wirelessly, giving you access to a wide range of on-demand content and services.

With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting. This means you can watch your favorite shows and movies on different TVs simultaneously, without the need for additional Sky boxes or cables. This is mostly a good thing, but some people have had problems where devices ping between the Mini’s Wi-Fi and your router’s Wi-Fi, which can cause connectivity problems for some devices. Once you have one, simply locate the internet port (pictured above) on your WiFi router and plug the wire in, then do the same on your Sky box. This is what I’ve done at home with a Netgear Orbi system: the Orbi is way faster than Sky’s network and gives plenty of bandwidth.

Sky Q Mini Box: Everything You Need to Know The Sky Q Mini Box: Everything You Need to Know

Once your changes have been made, you should restart your Sky Q equipment: take the power cable out of each device, then plug them back in starting with the main Sky Q box first, followed by the Sky Q mini boxes. I can't believe it was something so simple, but we didn't think about doing that as terrestial TV was still working on our TV, just not SKY. If you’ve made changes elsewhere, you should reset your Mini boxes’ wireless settings and reconnect them to the network. Follow the onscreen instructions to set up your main box, connecting it via the WPS buttons on the router and Sky Q box: press the WPS button on the router for a couple of seconds, and then press the WPS button on the Sky Q box for a couple of seconds (it’s the button on the far right). Sadly, while you can force a Mini box to join your home wireless network it can only do so on the 2.

Your Sky Q Mini box will connect to the network, get an IP address and then it will start up and connect to your main box. This allows your Sky box to access on-demand content, catch-up TV services, and other online features without the need for a direct wired connection.