Global "Body Shopping": An Indian Labor System in the Information Technology Industry

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Body shopping companies mainly recruit off-shore and provide training to their employees using their off-shore facilities. Xiang Biao's avowed goal at an analysis incorporating ethnography and political economic analysis has long been a requirement for scholars interested in the production and maintenance of transnational work and flexible labor. Global Body Shopping more than lives up to this ideal. . . . I strongly recommend this ethnography as essential reading for scholars interested in questions of globalization, transnationality, and flexible labor."—Mathangi Krishnamurthy, American Ethnologist

This book is a wonderful contribution to the anthropology of transnationalism and the sociology of labor. It is also a really innovative analysis of an important new professional cadre that is of crucial importance to globalization."—Peter van der Veer, Utrecht University, author of Imperial Encounters: Religion and Modernity in Britain and India de Vallance, Brian. "Characteristics of H1B Specialty Occupation Workers". Document Cloud. US Citizenship and Immigration Services . Retrieved 2015-03-28. Xiang, B. (2006) Global “Body Shopping”: An Indian International Labor System in the Information Technology Industry, Princeton: Princeton University Press Topics How can America's information technology (IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry's flexible labor management system--a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.p>Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as "body shopping." In this practice, a group of consultants—body shops—in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project's completion they either place the workers with a different client or "bench" them to await the next placement. Thus, labor is managed globally to serve volatile capital movement.

Drawing on in-depth field research in southern India and in Australia, and folding an ethnography into a political economy examination, Xiang Biao offers a richly detailed analysis of the India-based global labor management practice known as “body shopping.” In this practice, a group of consultants—body shops—in different countries works together to recruit IT workers. Body shops then farm out workers to clients as project-based labor; and upon a project’s completion they either place the workers with a different client or “bench” them to await the next placement. Thus, labor is managed globally to serve volatile capital movement. Xiang Biao tells the fascinating story of how body shopping brought globalization into the lives of hitherto minimally influenced rural youth and facilitated their movement into the highly volatile global arena of information technology . . . he has created a remarkably clear picture of a complex globally dispersed labor chain. . . . Not only does this innovative book provide a strong foundation for scholars interested in this under-researched global labor system, it is a great resource for teaching political and economic geography as well as courses exploring the various facets of globalization. ---Monalisa Gangopadhyay, Political Geography p>How can America's information technology (IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry's flexible labor management system—a flexibility widely regarded as the modus operandi of global capitalism today. Global "Body Shopping" explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.

Xiang has produced what may well be the first contribution of a contemporary anthropologist from China to the ethnographic study of global issues. . . . The book is compact, lucid, and jargon-free, making it one of the most accessible ethnographies of how the global migration regime's shift towards temporary skilled labour is changing societies. ---Nyíri Pál, Critique of Anthropology Xiang Biao tells the fascinating story of how body shopping brought globalization into the lives of hitherto minimally influenced rural youth and facilitated their movement into the highly volatile global arena of information technology . . . he has created a remarkably clear picture of a complex globally dispersed labor chain. . . . Not only does this innovative book provide a strong foundation for scholars interested in this under-researched global labor system, it is a great resource for teaching political and economic geography as well as courses exploring the various facets of globalization."—Monalisa Gangopadhyay, Political Geography Aneesh Aneesh (2006). "Body Shopping". Virtual Migration. Duke University Press. pp. 39–40. ISBN 9780822336693.

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Bravura ethnographic reportage. Of the many manuscripts and books I have read on anthropological forays into globalization issues, this is the one I would most want my students to have as an exemplar as they plan their research." —George E. Marcus, Rice University, coauthor of Anthropology as Cultural Critique

In India, traditional body shopping has evolved in its due course post- Y2K era to create strong networking and collaboration between competing Indian body shops working abroad. All body shops claim to have the ability to place Indian workers in almost any country using the resources and services of other Indian body shops operating in the target country. [5] I find the book most instructive in teaching us how political economic analyses sensitive to fine-grained details about the local and everyday life can enrich a global ethnography. What holds the book together is its creative use of socioanthropological methodologies to understand the phenomenon of 'body shopping' peculiar to the information technology (IT) industry. . . . I find his honesty and the unpredictability of his narratives refreshing."—Mark Lawrence Santiago, Singapore Journal of Tropical Geography R. Heeks (1996). India's Software Industry: State Policy, Liberalisation and Industrial Development. New Delhi: Sage Publications. This section needs additional citations for verification. Please help improve this article by adding citations to reliable sourcesin this section. Unsourced material may be challenged and removed. ( March 2015) ( Learn how and when to remove this template message) The novelty of this work lies in its attempt to study social groups within the context of the ongoing processes of abstraction and virtualism, as these groups develop strategies to participate in global processes. . . . Xiang's book presents the daily lives, the intricate familial and professional negotiations, calculations and strategies, dreams and speculations through which individual Indians in the finger-labour market survive. ---Madhava Prasad, Inter-Asia Cultural StudiesResearchers point out that many Indian companies focus heavily on developing a large pool of human resources with technical skills creating a marketplace to 'buy' technical skills on an hourly or daily basis. The novelty of this work lies in its attempt to study social groups within the context of the ongoing processes of abstraction and virtualism, as these groups develop strategies to participate in global processes. . . . Xiang's book presents the daily lives, the intricate familial and professional negotiations, calculations and strategies, dreams and speculations through which individual Indians in the finger-labour market survive."—Madhava Prasad, Inter-Asia Cultural Studies Xiang Biao (2006). Global "body Shopping": An Indian Labor System in the Information Technology Industry. Princeton University Press. ISBN 9780691118529.

Bravura ethnographic reportage. Of the many manuscripts and books I have read on anthropological forays into globalization issues, this is the one I would most want my students to have as an exemplar as they plan their research."—George E. Marcus, Rice University, coauthor of Anthropology as Cultural Critique How can America’s information technology ( IT) industry predict serious labor shortages while at the same time laying off tens of thousands of employees annually? The answer is the industry’s flexible labor management system—a flexibility widely regarded as the modus operandi of global capitalism today. Global “Body Shopping” explores how flexibility and uncertainty in the IT labor market are constructed and sustained through concrete human actions.

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The book is] remarkable for meticulous research, mastery of details and understanding of the structures and processes of the industry. . . . This book must be read—not only by all social scientists, but by all those enthusiastic votaries and skeptical denouncers of IT as India's present and future."—Samita Sen, Global South Xiang has produced what may well be the first contribution of a contemporary anthropologist from China to the ethnographic study of global issues. . . . The book is compact, lucid, and jargon-free, making it one of the most accessible ethnographies of how the global migration regime's shift towards temporary skilled labour is changing societies."—Nyíri Pál, Critique of Anthropology A]n extremely well written-book with mega-doses of anthropology mixed with humour. ---Raghunath, Nilanjan, Asian Journal of Social Science The book provides an important corrective to analyses that ignore the lower end of the IT labour market. The discussion of how Indian community associations contribute to workers' quiescence is a valuable addition to Saxenian's insights regarding how such community associations in places such as Silicon Valley promote entrepreneurship and innovation. Biao also goes beyond Castells' emphasis on exclusion through the digital divide to show how the more glamorous parts of the IT industry are sustained in part by the flexibility provided by body-shopped labour and the social reproduction taken on by local communities, extended families and governments."—Seán Ó Riain, International Journal of Urban and Regional Research The book is] remarkable for meticulous research, mastery of details and understanding of the structures and processes of the industry. . . . This book must be read--not only by all social scientists, but by all those enthusiastic votaries and skeptical denouncers of IT as India's present and future. ---Samita Sen, Global South