Fitbit Versa 2 Petal/Copper Rose

Product Information

Fitbit Sense: Press and hold the inductive home button for 10 seconds. Keep holding it until the watch begins to restart and you see the Fitbit logo. Ensure that you install Fitbit app version 3.65 or newer on your device. This version brings improvements to the estimated oxygen levels graph. Several Fitbit Inspire 2 users have reported issues seemingly after installing update 1.124.76. From blank displays, missing icons, and sync issues seem commonplace. If your smartphone is running Android 6.0 Marshmallow or later (it probably is), you may need to manually grant the Fitbit app permission to scan for Bluetooth devices. To do this, navigate to Bluetooth in your mobile device’s settings menu, find your Fitbit device, then choose Forget.

You might need to try updating your Fitbit via another mobile device or computer. To do so on a computer, head to this link, log into your Fitbit account and try updating your firmware. Make sure you install the Fitbit app on your phone. You’ll also need to ensure your phone has Bluetooth turned on ( Settings> Bluetooth> On) and that you’re only trying to connect your Fitbit to one Bluetooth-enabled phone or tablet. If you find that your Fitbit Inspire 2’s side buttons are unresponsive, you could try the following:

Fitbit Ace 2: Plug your Fitbit Ace 2 into the included charging cable, and ensure it’s plugged into a power source. Press and hold the side button for about five seconds until you see a smiley face. Your device should restart.

They can usually be fixed by logging out of the Fitbit app on your phone, then logging in once again.

Daily Monitoring

Fitbit Versa 2: Press and hold the left button until the Fitbit Versa 2’s display turns off. Your Versa 2 will then restart. Fitbit Versa 4: Press and hold the button for 10 seconds. Release it only after you see the Fitbit logo on the screen. If you’re trying to sync your Fitbit with your mobile device, try removing the Bluetooth connection from your mobile device. To adjust this, Tap the Today tab in the Fitbit app, then select your profile picture. Tap the tile with your name, then Personal. Adjust your height, then hit Save. Fitbit Versa 3: Press and hold the button for 10 seconds. Release it only after you see the Fitbit logo on the screen.

Irregular heart rhythm notifications are only available in select countries and with select Fitbit products; not intended for use by people under 22 years old or with other known arrhythmias. See here for additional details.

Recently Viewed

You may need to force quit the Fitbit app. From your mobile device, head to Settings> Apps & notifications> See all apps> Fitbit> Force Stop.